Legal

Terms of Service

Last updated · May 1, 2026

These terms govern your use of any storefront powered by Vendra. Please read them carefully — by creating an account or placing an order you accept them.

Agreement

By accessing a Vendra-powered storefront, creating an account, or placing an order, you agree to these Terms of Service and our Privacy Policy. If you don’t agree, you should not use the service.

Accounts

You may browse without an account, but placing orders requires accurate contact and billing information. You’re responsible for maintaining the security of your account credentials and for all activity under your account.

We may suspend or terminate accounts for abuse, fraud, or violation of these terms.

Orders & payment

All product descriptions, prices, and availability are subject to change. We reserve the right to refuse or cancel orders, including for pricing errors, suspected fraud, or stock unavailability.

Payment is processed by our PCI DSS Level 1 partners (Stripe, PayPal, Klarna). You authorize us to charge the payment method you provide for the full order total at checkout.

Shipping & returns

Shipping times are estimates, not guarantees. Title and risk of loss pass to you upon delivery to the carrier.

Most items can be returned within 30 days of delivery, in original condition and packaging, for a full refund. Final-sale items are non-returnable. Furniture follows a separate white-glove return policy.

User conduct

You agree not to: misuse the service, scrape or copy content for commercial purposes, post fraudulent reviews, or interfere with other customers’ experience.

Intellectual property

The Vendra name, logo, design system, and platform code are owned by Vendra Commerce, Inc. Product imagery, copy, and trademarks belonging to merchants on the platform remain the property of those merchants. You receive a personal, limited, non-transferable license to view and interact with the storefront.

Disclaimers

The service is provided “as is.” Vendra disclaims all warranties to the maximum extent permitted by law, including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of liability

To the maximum extent permitted by law, Vendra’s aggregate liability for any claim arising out of or related to the service is limited to the amount you paid in the 12 months preceding the claim. We are not liable for indirect, incidental, or consequential damages.

Governing law

These terms are governed by the laws of the State of New York, without regard to its conflict-of-laws rules. Disputes are resolved exclusively in the state and federal courts in New York, NY.

Terms of Service · Vendra